Privacy Policy
Last updated: 16 Dec 2025
1. Overview
Di Marco Consulting Pty Ltd (trading as Di Marco Consulting) values your privacy. This policy explains how we collect, use, store and disclose personal information when you use our website and services.
2. What personal information we collect
- Contact details (name, email address)
- Account and subscription details
- Messages you submit in the chat (do not include highly sensitive information)
- Technical data (IP address, browser type, device information, logs)
3. How we collect personal information
- When you create an account, sign in, or contact us
- When you purchase a subscription
- When you submit chat messages or forms
- Automatically via cookies and similar technologies (where enabled)
4. Why we collect, use and disclose personal information
- To provide and operate the service and customer support
- To manage subscriptions and billing
- To improve site performance, reliability and security
- To comply with legal obligations
5. Service providers and overseas disclosure
We may use third party service providers (for example, payment processing, email delivery, hosting and AI processing) to operate the service. Some providers may store or process data overseas. We will take reasonable steps to ensure providers handle personal information appropriately.
6. Access and correction
You may request access to personal information we hold about you and request corrections if it is inaccurate. Contact us at admin@dimarco.consulting.
7. Complaints
If you have a privacy complaint, contact us and we will respond within a reasonable time. If you are not satisfied, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC).
8. Security
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
9. Changes to this policy
We may update this policy from time to time by publishing the updated version on our website.