Privacy Policy

This Privacy Policy explains how Di Marco Consulting Pty Ltd (ABN 56 693 264 087), trading as Di Marco Consulting, collects, uses, discloses and stores personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect personal information that you provide when:

• submitting chat queries,
• uploading documents or attachments,
• requesting access to the platform,
• providing reviews or testimonials,
• making subscription payments.

Information may include names, email addresses, workplace details or content contained within uploaded files. You should avoid providing highly sensitive or unnecessary personal information.

2. Use of AI processing

Chat inputs and attachments are processed using AI models provided by OpenAI through secure API endpoints. According to OpenAI’s published API policies, data submitted through the API is not used to train or improve OpenAI models by default. Outputs are generated solely for the purpose of responding to your query.

3. How we use information

We use personal information to:

• deliver AI-generated HR/IR guidance,
• provide customer support,
• improve platform performance and quality,
• manage subscriptions and billing,
• meet legal and regulatory obligations.

4. Disclosure of information

We do not sell your personal information. We may disclose information to:

• OpenAI for AI processing,
• payment processors such as Stripe,
• IT service providers supporting Di Marco infrastructure,
• law enforcement or regulators where required by law.

5. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Data submitted through the chat system may be temporarily stored for service quality and diagnostic purposes. Uploaded files may be automatically deleted after processing.

6. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting privacy@dimarco.consulting.

7. Cookies and analytics

We may use cookies or analytics tools to improve platform performance and understand user behaviour. No personally identifying information is collected for analytics purposes.

8. Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page.

9. Contact

For privacy enquiries, email: privacy@dimarco.consulting